Digital solutions for first-class guest experiences in hotel and hospitality industries

In the hotel and leisure industry, everything revolves around the well-being of guests. From comfortable rooms and culinary delights to seamless check-in and stable WiFi. But the modern guest experience doesn't end at the room door. Technologies such as mobile key cards and smart home solutions in hotels or mobile networking options for visiting trade fairs and conferences - digitalization is shaping the future of the industry.

With our solutions, we create the foundation for your digital transformation: Whether stable networks, smart security systems or modern tools for guest service - our technologies form the basis for you to treat every guest like a VIP while increasing the efficiency of your operations.

Digitalization in the hospitality industry: The foundation must be right

Digitalization opens up exciting opportunities for the hotel and leisure industry to optimize processes, relieve staff, become more crisis-proof, and further improve the guest experience. However, digital transformation also brings challenges that need to be solved when new systems, smart solutions, and innovative software are to be used.

  • Stable Internet as a cornerstone

    A reliable and secure Wi-Fi connection is not only crucial for smooth operations but also for your guests' satisfaction.

  • Security and Privacy

    Discretion is of utmost importance in the hotel industry - especially when it comes to managing personal data and sensitive payment details.

  • High availability and fault tolerance

    IT failures can disrupt operations and affect the guest experience - especially in critical locations such as airports or large leisure facilities.

  • Integration of Third-Party Services

    Efficient and secure network solutions are necessary to seamlessly integrate third-party services, whether for reservations, payments, or customer management.

  • Network performance under high loads

    Whether at congresses, airports or cruise ships - strong network performance is essential when thousands of people access the network simultaneously.

  • Network Security in Public Areas

    Public areas in hotels and leisure facilities require special network security to prevent misuse and ensure guest safety.

Digitally connected: IT solutions for modern hotel and leisure industry

Stable networks, intelligent security solutions and innovative digital services create a guest experience that stays in memory. IT now determines whether guests return or not. CMS offers solutions that are precisely tailored to the requirements of hotels, cruise ships, exhibition centers and leisure facilities.

IT Networks: Reliability for demanding guests

We plan and implement reliable and secure networks that are perfectly tailored to the requirements of your hotel, airport, cruise ship or exhibition center - whether it's stable WiFi for your guests, efficient internal processes or connecting multiple locations.

  • IT Network Solutions

    • Campus Networks: Connect different hotel areas, exhibition halls or leisure parks securely and efficiently.

    • Data Center: Store and manage sensitive data in highly secure data centers specifically tailored to your needs.

    • Wireless & Mobile: Provide guests and staff with stable WiFi and mobile network solutions - whether in hotel rooms, at conferences or on cruise ships.

    • Network Monitoring: Monitor your networks around the clock to detect disruptions early and provide quick solutions.

    • Fabric: Scale your networks flexibly to ensure stable performance even during high utilization.

Cybersecurity: Protection for guests and operators

In an industry that thrives on trust, protecting sensitive data and IT systems is essential. Our security solutions ensure that sensitive guest data in your hotel, payment information on your cruise ship, or access controls at your trade fair are always secure.

  • Cyber Security Solutions

    • Network Segmentation: Isolate sensitive areas such as booking systems or payment information to effectively control access.

    • Network Detection & Response: Detect and address threats in real-time before they cause damage.

    • Firewall: Prevent unauthorized access and secure your network with robust firewall solutions.

    • Disaster Recovery: Continuously backup data and quickly restore operations – ideal for protecting sensitive guest information.

    • SD-WAN: Securely and efficiently network locations such as hotels, exhibition halls, or cruise ships.

    • Zero Trust Network Access (ZTNA): Create maximum security by only granting access to authorized persons and devices.

IT support you can count on

Our team is at your side even after implementation. Focus on your guests while we reliably manage your IT infrastructure.

Consulting for future-proof strategies

The right IT strategy makes the difference. With CMS by your side, you benefit from well-founded consulting and tailored training.

CMS: Network specialist for hotels & hospitality

The digital transformation promises a bright future for your industry - if you build on the right foundation. We create the basis to successfully shape this change.

Turn your guests into fans - with IT solutions from CMS!